The Yellow mobile app is free to download and use. You are charged only when you generate a Will. We do not offer any refunds once the Will is generated since the PDF is already created in our system for delivery to you physically and over e-mail. In case there is a mistake in the payment processing and you have accidentally paid multiple times for 1 product or if you have overpaid, please contact us at helpdesk@getyellow.in. We will look into the matter and if we are able to confirm that such a mistake has occurred, your amount will be refunded by the same mode of payment within 5-7 business days.
In case of refunds for any add-on services like an Appointment with a Yellow Expert, refunds will be processed as per the policy of time before cancellation. We will take 5-7 business days to process your refund.
